5. Copyright Terms & Other Disclaimers :
 We do not hold any Patents or Copyrights. However, we humbly request you to ensure Gentleman agreement standards by not infringing on our Business Entity/Logo/Business Name/Brand/Business Artefacts/Business Produce/Business Products/Business Website and Designs including Services in any way or similar other ways and we would also do our best to abide by the same. We also humbly request you to follow Copyright Standards as well. We also are not affiliated to any institution currently as we believe in our own standards. Looking forward for your help and support and we respect and thank you for the same.  . While every effort is taken by ALTA TECHBIZ to offer high quality produce; be it in Service, Contents or Product or Digital Readymade Photographs or Training or Consultation or Blogs or any artefact or Product or service offered at ALTA TECHBIZ, there is no guarantee/warranty offered and hence ALTA TECHBIZ will not be liable to losses of any nature as a result of consuming any of its Service or Produce of any kind. ALTA TECHBIZ thanks its customers for it's patronage.

6. Shipping & Delivery and Cancellation & Return/Refund Policy
We usually pick up orders within 2 weeks from Order date based on work volumes, stock and other miscellaneous factors. We do our best to offer quality services and products to our esteemed customer , however we do not accept returns or cancellations but we will strive to keep our esteemed customers happy and try to resolve the issue but cannot guarantee the same.
Our Products are tested before delivery.

Please fill the Product request form for exact Shipping quote (inclusive of Shipping Charges) & Carrier details, as the cost you see may not include the Shipping Cost (For all Physical or Non Digital Products).
We sincerely seek your co operation regarding the same. 

Our Shipping is done via Shiprocket for Local, Domestic and International destinations

7. Instructions for our Services Purchase (Spanning 1day to few days(Short Term) up to Six months(Long Term)) -
This service can be availed on our Services Page. Our Services include Consultation and Support(Short Term & Long Term) . It also has Online Training on limited areas. We provide such Service support on flexible Time basis, based on availability. Any leave plans will be communicated to our esteemed clients up front. 
Please, reach us via the Contact us page for any of such Service needs upfront.

Consulting projects on any feasible project/topic but not limited to ..like Process Flow Diagrams, Solutioning, Troubleshooting, Crash/Quick Coaching etc. in areas similar to that listed in our Service Catalogue in Service web page , after the initial discussion is over. We usually communicate over Google/Microsoft Teams Video chat, but can be flexible as needed. Please be noted that we accommodate Live & Non Live Support. Please reach us via the Contact Us page to check availability. We appreciate your patience and regret any inconvenience due to delay. We also assume all our esteemed customers have read and accepted our Product Agreement before availing any of our Products(Showcased above).

->In case of availing Long Term Service Project (Few days up to 6 months) ;We encourage fractional advance prepay amount(custom as discussed/agreed) before making this booking and pending amount to be made after availing the Consultation/As per contract. 

Please ensure to have a quick upfront discussion via our Instant Chat or Call or Contact Form from the Contact/Reach Us Page in the menu bar, before making the Booking.

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Master Service Agreement

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CLIENT NAME AND ADDRESS:               ___________, 20__ (“Effective Date”)

[____________________________]

[____________________________]

[____________________________]                                                                 

 

 

This Master Services Agreement (this “Agreement”) states the terms under which; business entity “ALTA TECHBIZ” herein after referred as “Party A”, will provide [services/product] to the individual or firm named above (“Client”) herein after referred as “Party B”.

 

Recitals

 

1. WHEREAS, Client wishes to engage “Party A” to perform work on [various projects] in accordance to “Party B” ’s discretion;
    

2. WHEREAS, “Party A” wishes to be considered for work from “Party B" as envisioned in future purchase orders; and,
    

 

NOW, THEREFORE, in consideration of the obligations and terms set forth in this Master Services Agreement, the parties hereto agree as follows:

 

 

1. Intent of the Parties. The Parties each desire to use this Agreement in order to make it easier for them to conduct business together in accordance with a standard set of agreed terms. Each acknowledges that their mutual best interest lies in clear instructions and in the maintenance of open lines of communication. Both recognize that each will be relying on the other to advise of problems or challenges which may impact the quality, nature, or timing of each project.

 

1. Statements of Work.  All services to be provided by ”Party A” (the “Services”) shall be described in a Statement of Work-SOW., [which is an annexure to this Agreement and is also a part of this agreement ] or other engagement definition document (each, an “SOW”) signed by both Party A and Party B.  Party B shall, at no charge, provide Party A with reasonable access to Party B’s personnel, work related documentation and premises (including its computer and communications networks, work tools, office space, and work facilities[whatever applicable], as well as any special equipment or software reasonably required to perform the Services.  Terms mentioned in this agreement along with Business_Proposal_ &_ SOW. will prevail in all circumstances.

 

1. Changes to Scope of Work.  Either party may request changes to an SOW. If any change affects the time or cost of performance under the applicable SOW., the change must be agreed in writing by both parties before becoming effective.

 

1. Price and Payment. 

 

1. Submission of Invoices.  “Party A” shall submit invoices relating to each SOW. on a daily/weekly basis.  “Party B” agrees to pay “Party A” in accordance with each SOW within 4 calendar days/96 hours from the date/time of each invoice sent.  

 

1. Fractional Prepay : “Party B” agrees to pay “Party A” fractional prepay charges before the inception of the project as specified in the SOW”. This fractional prepay will not be refundable under any circumstance.

 

1. Expenses. “Party B” will prepay Party A for reasonable out-of-pocket expenses(like Tool License ,Travel, Training etc..[whatever applicable]) incurred by “Party A” in conjunction with Party A’s work hereunder and have been pre-approved by ”Party B”.

 

1. Payment Disputes. ”Party B” shall notify “Party A” in writing of any payment dispute, including detailed information on the basis of the dispute, prior to the invoice payment due date .  Failure to provide such notification prior to the due date of an invoice shall constitute a waiver by “Party B” of any such dispute. If “Party A” engages an attorney to enforce this Agreement, Client agrees to pay Consultant’s reasonable attorneys’ fees, court costs, expert fees, and other litigation expenses.

 

 

5.           Confidential Information. The term “Confidential Information” includes, without limitation, information relating to a disclosing party’s (the “Disclosing Party”) products, software, designs, methods of development or research; information relating to business operations, customer lists, pricing methods and personnel and organizational data.Except as provided herein, the parties shall not use Confidential Information for their own benefit, disclose it, or otherwise make it available in whole or in part to third parties without the prior written consent of Disclosing Party. 

 

                             Terms and Termination.  The term of this Agreement shall begin on the Effective Date and shall continue until terminated as provided hereinafter in this Section by either party. 

 

1. Termination Upon Written Notice.  Either party to this Agreement may terminate this Agreement at any time by giving the other party written/official email notice; 1 week upfront.

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1. Completion of SOW in Progress. At “Party B” ‘s option, termination may be delayed until completion of any then-current SOWs, provided that Client is correct in all payments and remains so throughout the remaining project(s). 

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1. Termination by Party A.  Party A may terminate or suspend work performed under this Agreement and any SOW for non-payment in the event payment has not been received within four (4) days of the due date specified in Section 4 hereof or for any other reason. 

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1. Effect of Termination.  Upon termination of this Agreement or any SOW., Party B shall pay all of Party A’s unpaid charges and out-of-pocket expenses accrued through the date of termination of this Agreement.

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Project Duration, Renewals and Work Hours/Conditions: This project and Agreement contract terminates after successful completion of the Project Exit criteria as mentioned in SOW. or 6 months from the date of signing this contract (Whichever is earlier). Renewals are subject to mutual understanding which shall be duly notified and confirmed 1 month ahead of Contract termination in official email. In the event of Renewals, a fresh agreement will be agreed upon. In case of Non renewal and pending Project deliverables for any reason, a suitable knowledge handover transition will be done by ‘Party A’ as discussed and agreed upon by both Parties during the last month of Project Termination. Party B also agrees to provide limited flexible work hours for Party A in a predominantly Remote working conditions. We are also currently not affiliated to any other certifying institution, as we believe in our own standards. We believe in customer happiness and do our best to deliver high quality Deliverables to our esteemed Customer. In the unlikely event that any of our service falls below expectation, please let us know and we will try our best to resolve the same at the earliest where possible but we cannot always guarantee a fix. Please also be noted that we support only low work volumes and work limited hours and hence the responses may be delayed. We appreciate your patience.

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6.           Notices.  All notices, requests, demands and other communications hereunder shall be in writing/official email and shall be deemed to have been duly given upon personal delivery.

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7.          Current resources : Currently ‘ALTA TECHBIZ’ runs a sole proprietorship business and believes in   

             working in very small teams and only on need based requirement will hire very few part time  

             contract remotely working human resources globally to execute its Project execution and

             delivery, which is as mentioned in SOW.Otherwise ALTA TECHBIZ prefers to work in Solo mode  

             directly with Clients. ALTA TECHBIZ may outsource work to external business entity when needed

             (Say for PCB Design after making the PCB Plan) but will try and prefer inhouse wherever and as              

             much possible.

 

8.           Warranty Exclusions.  Party A EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICES OR WORK PRODUCT PROVIDED UNDER THIS AGREEMENT, OTHER THAN AS MAY BE SET FORTH ON AN SOW INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. We are also currently not affiliated to any certifying institutions as we believe in our own standards.

 

9.           Limitation of Liability.  Party A’s aggregate liability arising from any Services or Work Product provided under this Agreement (after mutual written consensus) , shall be nil in any circumstance giving rise to any service utilization or consequential damages/losses of any kind.  In no event will Party A be liable for lost profits, consequential damages, lost data, or other special or incidental damages. In addition no claims will be levied on any kind to Party A’s personal or business assets or anything else related to it. On a Work being initiated, it is automatically assumed that Party B accepts and enters this contract.

 

10.         Communications.  Any matters related to this Agreement, including Party A’s obligations, pricing, modification of scope, SOW and changes in schedules, must be addressed to an authorized representative identified by each party for such purposes. 

 

 

11.         Miscellaneous.  This Agreement together with any SOW’s that reference this Agreement and all terms and conditions incorporated by reference therein issued hereunder represents the entire agreement and supersedes all prior/other agreements and understandings between the parties relating to the subject matter hereof and may be changed only in a writing signed by both parties. If any provision of this Agreement shall be held invalid or unenforceable by a court of competent jurisdiction, such provision shall be deemed omitted to the extent required by such judgment and the remainder of this Agreement shall continue in full force and effect. Party A, has the rights to change the terms and conditions at any time without prior notice. We also assume that all our esteemed customers have read, understood and accepted our website descriptions & instructions along with this and any other related Agreement before Purchase of any of our Products or Services. Please be noted that this agreement is also bound by the instructions/contents in our website(www.altatechbiz.com) .  

             

12.         Force Majeure. Business Entity “ALTA TECHBIZ” is excused for any delays, losses, or damages due to causes beyond its reasonable control, including without limitation fire, explosion, power irregularities or surges, acts of god, earthquakes, rains, floods, lightning, labor unrest, strikes, strife or any other cause that was not reasonably foreseeable on the date of signing of this Agreement.

 

13.         Jury Trial Waiver.  EACH PARTY WAIVES, FOR ITSELF, ITS SUCCESSORS AND ASSIGNS, ANY RIGHT IT MAY HAVE HAD TO A TRIAL BY JURY PERTAINING TO ANY CLAIM OR MATTER ARISING OUT OF OR RELATING TO THIS AGREEMENT, ANY SOW, OR ANY WORK PRODUCT OR SERVICES PROVIDED HEREUNDER.

 

14.         Governing Law.  This Agreement shall be deemed to be made in, and shall be governed by the laws of the State of Tamil Nadu, India. Any dispute arising out of or relating to this Agreement shall be tried exclusively in a court of competent jurisdiction in Chennai, Tamil Nadu, India.

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15.          Resell : We also currently do not authorize any of our esteemed product purchasers to resell our Products, Artefacts and related services by any means. In effect/ summary - all Our Products and Services can be availed only via our website - www.altatechbiz.com

Per-se we do only direct Business (ALTA TECHBIZ - www.altatechbiz.com) to Customer/Business operations. 
 

16.         Final Declaration: 

                             This is to confirm, that I(Party B) have read, understood and accepted all related terms and agreements (including all the terms and references mentioned in our website(in all forms :Physical or Digital Soft Copy) - www.altatechbiz.com) and clarified the same with ALTA TECHBIZ before purchase of any Product/Service that is available with ALTA TECHBIZ. I also confirm that I do not have any intention to proceed for any juridical or legal stance against ALTA TECHBIZ or any of its Team in case of any disputes that may arise before/during or after anything related to the purchase & use of any Services and Products from ALTA TECHBIZ. I also confirm that I will not get into any kind of brawls/altercation and instead resolve all disputes amicably with simple friendly chat/emails if any.

It is also understood that Party B(Client) is aware that Party A(ALTA TECHBIZ) is a Sole Proprietorship entity only and purchasing/availing any of its services/Products is purely, at the discretion of Party B's choice and Party A will not be liable for whatsoever reason. 

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It is also understood that Party B(Client/Purchasor) is aware that Party A(ALTA TECHBIZ) is a Sole Proprietorship entity only and purchasing/availing any of its services/Products is purely at the discretion of Party B's choice and Party A will not be liable for whatsoever reason. 

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Additionally, Party B is also aware, as Party A is a Micro /Small Business entity with lower turnovers, hence Party A is not a GST registered entity,

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I also confirm that on purchase of any service or Product listed with ALTA TECHBIZ(www.altatechbiz.com), I(Party B) automatically get into this agreement with Party A and do not need any other authentication.

              In all circumstances, the decision of ALTA TECHBIZ(www.altatechbiz.com) & its representing owner's team(Part A) will be deemed the final decision.

 

 

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first above written.

 

PartyA

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ALTA TECHBIZ [ On Behalf]                                                            CLIENT [On Behalf]

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